Guys 'n' Gals............

Frequently Asked Question's

 

 
Who arranges my date?

As we find people we believe to be suited to your requirements, we’ll contact you with their profiles.

You can rest assured that each person we recommend to you will have been thoroughly vetted by Guys 'n' Gals.

Once you’ve decided that you would like to meet another member, we pass on your profile to them and if they’re happy to hear from you, contact numbers will be provided. At no time will any of your contact details be passed on to a prospective match without your full consent.

We will ask you if you'd rather call/text/email your prospective date yourself or we can ask them to contact you. If you'd prefer us to make the date arrangements on your behalf, then that would be our pleasure.

We would advise you to chat on the phone with your selected date prior to meeting in person. This gives you a better idea of them and makes that all important first meeting far more relaxed.

Before going on your date we strongly advise you to read the safe dating tips or call us before you make any arrangements and we’ll gladly go through them with you.

After you’ve spoken to or dated another member, it would be great to get your comments. We can also obtain feedback from them, if you wish.

All you have to do now is contact us and we’ll do the rest.

 
Online dating - The risks
Online dating for many is fine. A lot of our online dating clients seem happy to accept that several of the photo's shown online are probably 10 years out of date and may in some cases not even be of the person themselves. Many people lie about their height, particularly men, weight is a favourite untruth with both men and women, income, where they live, age, the list goes on and on.
Of all the downfalls of online dating, the biggest in our opinion is your personal safety and financial security. Not only are you putting yourself at extreme risk when meeting an unknown person from an online dating website, your also opening yourself up to the possibility of that person trying too and in many cases succeeding in, fraudulently obtaining money from you.
 
Why do you prefer to visit my home?
We like to meet you where your most comfortable and that's generally relaxed at home. We want to learn about the life you lead, your passions, aims, dreams and goals.
Meeting you in your own home also goes a long way to confirming your true identity.
Security is a huge part of our service. We don't apologise for being a little 'over the top' when it comes to the safety of our members.
When we recommend you to one of our existing clients, both you and your fellow Guys 'n' Gals member will have the reassurance of knowing that we have thoroughly qualified the other person, leaving you to enjoy each others company without the worry that is associated with other forms of dating.
We will also require 2 forms of identity 1) Passport or Driving licence 2) Current utility bill.
 
I'd prefer us not to meet at a my home - is this ok?
If you'd rather we didn't visit your home, then naturally this is not a problem. We do feel however that you'll probably be more relaxed in your own home environment. In this case we'll meet in a mutually convenient location and will still need to see 2 forms of identity 1) Passport/Driving licence 2) A current utility bill.
At no time will we accept members without first meeting them in person, as this goes a long way to confirming a persons genuine identity.
If we are not entirely happy that you are who you say you are, or we believe you're not currently available to date (your in a relationship), your membership application will be declined.
 
Client advertising
As soon as the fees are fully paid, either monthly or by you taking advantage of the great discounts available for upfront payment, advertising, if required will commence.
In many cases advertising is unnecessary as a suitable 'match' will have already been found (more info).
Please note that advertising is limited to 6 classified adverts (6 newspaper or 3 newspaper + 3 magazine) placed in local Somerset publications, this should be ample to achieve the desired results.
 
Why do you charge a consultation fee?
There is an initial consultation fee of £29 payable prior to our meeting. This is refunded in full when you're ready to join us. We charge this fee to recover some of the costs incurred.
Payment of this fee also proves your serious intent. This first meeting is a large expense to us and can take as long as 3 hours, if you live 30 - 50 miles from us. £29 is merely asked for as a sign of good faith. Once paid we know we are not wasting your time or our own.
This meeting will take around an hour, during which we will provide you with our honest advice as to how our matchmaking service would work for you.
We'll answer your concerns and questions about the current local dating scene. You may have been in a long term relationship and feel, quite understandably, a little 'rusty'. As you personal matchmakers, we can show you the way forward.
Whether you decide to join us or not, you will have received some excellent personal dating advice on how you can move forward in the search for Mr or Ms Right.
You will be under absolutely no pressure or obligation to join us.
Don't forget, when you join us your £29 will be refunded from your membership fee in full.
 
What is the Dating help line?

This is a number which is available for you to use at any reasonable hour.

For example, you may have arranged to meet a date and are unsure what to wear. Call us and we'll guide you.

You may be in the middle of a date and want a little advice, call us.
You may be trying to decide on the best location to meet your date, have a chat with us.

The morning after a date you may want to talk about how the date went and what should be your next step.

You may wish us to call your date and find out how they felt about you and whether or not they'd like to see you again.

There will be many reasons for you to use our dating help line and it will be answered at most reasonable times. It will also be available during most evenings and weekends.

We want to give you the best possible service and to that end we will NOT simply close down at 5pm like most companies.

 
Do you have a brochure?
We do have a brochure containing information about our services. It's content can be found here.
If you'd like a brochure, email us your details and we'll put a copy in the post.
 
How do you know someone really is available?
A difficult question to answer. We do however, have our ways of making 99% certain that each client is available. As you have read above, we go to great lengths to qualify all our members and are as satisfied as we can be that they are not currently in a relationship.
We will decline a membership application if we believe a person to be unavailable.
 
When do you work for me, is it just part-time?
Many dating services are only part-time, in other words operating only when the agency principle finishes their main job. This is fine and there are several good 'part-time' agencies around the UK. However Guys 'n' Gals is NOT part-time. In fact it's true to say that working on your behalf is all absorbing. This is what we do for a living and as such are able to dedicate ourselves completely to finding your perfect partner.
 

Do you accept everyone as a Client?

There will also be occasions when we simply have too many clients and will have to come back to you when our portfolio is lower in number. 

It's all about giving you the very best service, if we have to many clients we will be unable to give each one the time they need and deserve.
There are also rare occasions when we feel it necessary to decline a membership application for other reasons, as detailed elsewhere in our faq's.
 
Do you ever remove a member from your portfolio?
This will only occur were there has been a qualified complaint from another member, or we are asked to by the authorities. Both cases are very unlikely, particularly the later.
In the event of a complaint from one member about another, this will be thoroughly investigated anonymously (without causing embarrassment) and acted upon fairly.
 

Find your perfect Partner today @ Guys 'n' Gals.co.uk